PRIVACY POLICY & TERMS OF USE

Welcome to our Privacy & Terms of Use page!

 

This website is managed by Danish Endurance. Danish Endurance is registered in Juelsminde, Denmark, VAT number: DK 3514 5257.
Danish Endurance cares about your privacy and data protection.

Because of this, we revised our Data Privacy Policy in compliance with the EU General Data Protection Regulation (GDPR) in order to ensure more transparency and safety.

The following paragraphs contain information about the type of data we process, the purpose of their collection, who we share your data with, time of storage and data protection measures. Information is provided regarding your rights as a consumer and our obligations as a company in case of privacy policy changes and data breach.

When you register online with us, use our online store or choose to subscribe to our newsletter, you give us your consent to process and use such submitted personal data in accordance with this privacy policy.

PRIVACY AND COOKIE POLICY

WHAT DATA ARE WE COLLECTING?
We collect personal data from visitors to the website who register their information or who use the online store. In order for you, as a customer, to make a purchase of goods at www.danishendurance.com you must register the following personal information:
• Name
• Address (billing and shipping)
• Telephone number
• E-mail address

This information is collected upon your explicit consent and kept for the purpose of delivery of goods to the right address.

We do not collect or store any credit card information, except for the payment method that has been used in order to complete the purchase. Shipping method is also recorded. We also keep track of your order history in order to assist you in case of returns, exchanges or invoices. Information about the product being purchased is also collected.

Provided your consent, Danish Endurance also has the option to provide you with informational e-mails, informing of new product launches, promotions or similar. If you wish to end your subscription, please follow the guidelines in the latest received e-mail.

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?
The personal information you forward to www.danishendurance.com will only be used in order to fulfill the undertakings Danish Endurance shop have and to assure you the best service.
More specifically, upon your consent, we will use your personal information to register you with our website, fulfill the orders you have placed online, get in touch with you about your order and send you promotional material.
In addition, we may use this information to review and improve our website experience and tailor it to your online shopping experience.
WHO DO WE SHARE OUR INFORMATION WITH?
PERSONAL INFORMATION
All employees of Danish Endurance have access to your personal information. Furthermore, your personal information is disclosed to the delivery/shipping company for the delivery to be executed.

OTHER INFORMATION
In order to improve and personalize your experience on the website, your browsing is exposed to DoubleClick, Google Analytics, Google Adwords, Google Dynamic Retargeting, Google Tag Managers and Facebook Advertising. Some information may therefore be processed by these third parties. This is done only in order to maintain our Website. We do not sell or disclose our clients’ personal data to any entity, nor we authorize any of these service providers to make any other use of your information.

COOKIES & CONSENT
When browsing our website, you are also exposed to cookies.

When gathering information via our website, we do so only at your consent. Whenever making an order, you have to check the indicated box.

Cookies are pieces of information a website can send to your computer’s browser for record-keeping purposes. Cookies are used by Danish Endurance in order to improve your experience when browsing and using the website. The cookies identify your computer and allows the site to remember your personal settings.

There are two types of cookies that operate on Danish Endurance:

Necessary cookies: these cookies are necessary for the website to function properly and for you to move around the website and use its features. Without these cookies, the website will not work properly. For this reason, necessary cookies cannot be opted out or unchecked by the website users as they are crucial for the website functioning.

Non-necessary Cookies: the non-necessary cookies are those cookies whose scripts need to be added in the plugin and that the users can enable/disable. These include preference cookies, statistics cookies, marketing cookies and unclassified cookies.

  • Preference cookies:they enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
  • Statistic cookies: they help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
  • Marketing cookies: they are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
  • Unclassified cookies:they are cookies that we are in the process of classifying, together with the providers of individual cookies.

The complete list of Cookies operating on Danish Endurance is visible under our Cookie-Bot plug in. If you want to disable Cookies, you can always modify your cookie preferences by unticking the relevant boxes.

Please note that your visit to our website will be significantly enhanced if cookies are not disabled.

If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.

Www.danishendurance.com will not operate properly when cookies are disabled in your web browser.

HOW LONG DO WE STORE YOUR DATA FOR?
We store your data for retailing purposes for 2 years, after which data are automatically deleted. In case of invoices, we reserve the right to extend this period to 5+ years.
HOW DO WE PROTECT YOUR DATA?
In order to protect your data, we set up a series of security measures.

We make use of an SSL certificate to ensure safe connection. You can immediately check the security validity by clicking on the padlock icon appearing in our URL line on your browser.

The connection to this site is encrypted and authenticated using TLS 1.2 (a strong protocol), ecdhe_rsa with p-256 (a strong key exchange), and aes_128_gcm (a strong cipher).

Furthermore, we keep a detailed documentation of our data processing activities. Security guidelines are shared among employees in order to ensure a constant update.

Please note that while all necessary steps to protect your personal information have been undertaken, no internet data transmission can be guaranteed to be secure from access by unintended recipients. This does not hold us responsible of any breach of security unless due to our negligence.

WHAT ARE YOUR RIGHTS AS A CONSUMER?
In compliance with the EU GDPR law, consumers are entitled to the following rights:

Right to access:you have the right to access your data at any moment

Right to correct and right to object: you have the right to correct and object your data, if you believe that it is incorrect

Right to data portability: you have the right to transmit your data to another company

Right to be forgotten: you can ask us to erase your data, provided that it does not compromise freedom of expression, our ability to fulfill a legal obligation, our need to keep the personal data for a legal claim. You can also ask us to opt out of direct marketing material that uses your data at any moment.

If you want to send a request to exercise one of the above rights, you can contact us at support@danishendurance.com

As stated by law, all the requests are dealt free of charge. We promise to respond to your request without undue delay and in any case within 1 month of receiving the request. The response time may be extended by 2 months for complex or multiple requests, so long as the individual is informed about the extension.

NOTIFICATION IN CASE OF BREACH
A data breach occurs when your personal data responsible is disclosed, either accidentally or unlawfully, to unauthorized recipients or is made temporarily unavailable or altered.

In case a data breach posing high risk to your personal data occurs, we set out to notify DPA authorities within 72h after becoming aware of the breach and to get in touch with you.

CHANGES TO PRIVACY POLICY
We reserve the right to occasionally make changes to our privacy policy. We will post the changes on this page. You are therefore encouraged to review our website every now and then and whenever you use our online shop.
CONTACT INFO
If you have any questions about any of the content above, please e-mail us at: support@danishendurance.com .

TERMS AND CONDITIONS OF USE

INTRODUCTION
The following terms and conditions regulate the use of the website www.danishendurance.com, and the sales carried out on its online shop. By browsing and using our website you are giving your consent to these terms and conditions of use.

If you have any questions about any of the content below, please e-mail us at: support@danishendurance.com

WHO ARE WE AND WHO ARE YOU?
The term ‘Danish Endurance’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:

Danish endurance

CVR. Nr.: DK 3514 5257

Address: Gramrodevej 13, 7130 Juelsminde, Denmark

 

The term ‘you’ refers to the user or viewer of our website.

ORDERS
Danish Endurance cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.

Due to the color settings of your computer or other device, the colors of the products shown in the pictures in the Danish Endurance Webshop can differ from their actual colors. Danish Endurance cannot be held responsible for any such discrepancy.

Orders are not dispatched until when payment has been processed.

PRICES
The price of each product is stated excluding shipping costs but inclusive of the Danish rate of vat (25%) and all import taxes within the EU.

prices are quoted in euros or Danish krone, depending on the currency selection that is pre-selected. you must pay in the currency in which the product price is quoted.

Local taxes:  please note that local charges (customs duty, sales tax etc.) can occur, depending on your region and local customs duties. these charges are at your own expense.

Price changes: www.danishendurance.com reserves the right to change prices of the products sold. the prices of the products will, during the time of placing an order, be valid throughout the specific process. however, we do take reservations for typing errors.

Currencies: Danish endurance cannot be held responsible for any currency changes or currency exchange rates any bank may apply or use.

SHIPPING & DELIVERY
We ship to the following countries:

Albania, Australia, Austria, Belgium, Bulgaria, Canada, Chile, Croatia, Cyprus, Czec Republic, Denmark, Estonia, Faroe Islands, Finland, France,  Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembour, Malta, Monaco, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States.

We offer free shipping on all orders over 39 EUR / 299 DKK. For orders below this amount, shipping flat rates apply. Also, shipping for orders below the above amount starts at 4,95 EUR.

 

DHL and GLS are our primary couriers, but we may use alternate ground shipping methods.

 

In-stock items will be shipped the following business day and will normally arrive within 5-7 business days after being shipped (excludes weekend and holidays).

RETURNS & REFUNDS
Merchandise purchased from Danish Endurance may be returned within 14 days of purchase. Manufacturer’s guarantees may vary depending on the product, but regardless, if you are unhappy with the product, please send us an e-mail and we will replace the product or refund your money within 14 days of when you purchased it.

If you wish to use your cancellation option, you must do so within 14 days of receiving the package, provided that the product has not been used.

All returned merchandise must be in original resalable condition and in the original manufacturer’s labeled packaging.

Refunds are not issued except in the case of damaged or defective merchandise. If your product is damaged upon receiving, you mut file a complaint and return the product within 14 days. Returns must be authorized in advance by phone or e-mail.

E-mail us, and we will issue a return authorization number. No returns will be accepted without a return authorization number. Returned items should be repackaged securely in an outer carton and must include a copy of your invoice, the reason for the return and your return authorization number.

 

You will be responsible for return shipping charges unless the return is due to our shipping error or the product is damaged or defective. Please retain tracking information for your shipping, as we cannot assume responsibility for return packages lost in transit.

 

Returned items are to be sent to our warehouse:

 

DANISH ENDURANCE WEBSHOP
GRAMRODEVEJ 13
7130 JUELSMINDE
DENMARK.

INTELLECTUAL PROPERTY DISCLOSURE AND USE OF CONTENTS
The information contained in this website is for general information purposes only. The information is provided by Danish Endurance. While we endeavor to keep the information up to date and correct, we make no representations or warranties. Any reliance you place on the information is therefore at your own risk. 

Nothing contained in this site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest of Danish Endurance or any third party.

This site and the content provided on this site, including, but not limited to, graphic images, audio, video, html code, buttons and text, may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, without the prior written consent of Danish Endurance, except that you may download, display and print one copy of the materials on any single computer or other device solely for your personal, non-commercial use, provided that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices.

The information provided on this website is free of charge and for informational purposes only and does not create a business or professional services relationship between you and Danish Endurance.

LINKS TO OTHER WEBSITES
Through this website you are able to link to other websites which are not under the control of Danish Endurance. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

In addition, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and are not governed by our privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DISCLAIMER: LIABILITY LIMITATION
Every effort is made to keep the website up and running smoothly. However, Danish Endurance takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or relating to, the use of this website.

Questions regarding our terms of use, privacy policy or any other doubt you might have can be emailed at support@danishendurance.com

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