Return Policy
If you need to make a return, you can do so within 30 days of receiving your package.
Please log in to your customer account to submit a return or exchange request:
All customers must create a Return Request before sending items back.
- If you cannot create a request online or if the item is damaged, please contact our customer support team at support@danishendurance.com.
- We’ll guide you through the steps as quickly as possible.
Return process:
- For customers in Denmark:
- You will receive a DAO return label within 24 business hours.
- A return shipping fee of 39 kr. will be deducted from your refund.
- Exchanges for the same product (different size or color) are free of charge.
- For all other customers:
- You will receive an email with return instructions within 24 business hours.
- The cost of return shipping is your responsibility.