Return Policy

Extended Holiday Returns

To accommodate holiday shopping, we are extending our return period for purchases made between November 15th and December 31st. These items can be returned until January 15th.

Returns

To start the return process, simply reach out to us at support@danishendurance.com to obtain return authorization. We’ll guide you through the steps to make it as easy as possible. Please keep in mind that the cost of return shipping is the responsibility of the customer.

We now offer a simplified return process for our Danish customers using DAO return labels. If you choose to return an item, a return shipping fee of 39 kr. will be deducted from your refund. However, exchanges for another product are free of charge, and you can use the prepaid return label for this purpose.

To make a return or exchange:

1. Log in to your profile on our website.
2. Create a return request by selecting the item(s) you wish to return or exchange.
3. Use the prepaid DAO return label, and follow the instructions for shipping.

When returning an item, it’s important that it is unused and still in its original packaging. This helps us process your return smoothly and quickly.