Since we usually send the orders right away or the next day, we cannot promise anything. However, you can try to reach us via email@example.com and specify what you would like to change in your order.
We ship to Albania, Austria, Belarus, Belgium, Bulgaria, Canada, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, France, Georgia, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom and the United States.
If your country is not on the shipping list, feel free to contact us at firstname.lastname@example.org
We offer FREE shipping on all orders above 600 DKK | 900 NOK | 900 SEK | 90 USD | 120 CAD | 70 GBP | 80 EUR. Shipping for orders below these prices starts at 49DKK | 70 NOK | 70 SEK | 8 USD | 9 CAD | 6 GBP | 7 EUR and will depend on the current exchange rate.
DHL is our primary courier, but we may use alternate ground shipping methods.
We ship worldwide. However, International orders may take up to 20 business days for delivery depending on the country. If you refuse a shipment, you will be responsible for the shipping charges, import duties, taxes or fees if applicable and the cost of returning the item(s). We will deduct this amount from your refund.
Taxes are included for these countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom (for orders under 135 GBP).
We do not take responsibility for import duties and taxes for these countries: Albania, Belarus, Canada, Faroe Islands, Georgia, Greenland, Iceland, Israel, Japan, New Zealand, Norway, Singapore, Switzerland, United States, the United Kingdom; these are the recipient’s responsibility, and we will suggest you check with your countries customs office to determine if there will be additional costs.
We currently don't offer fast shipping as an option on our website, but if you have a very urgent request, you can contact us at email@example.com. The costs for expedited shipping via UPS will have to be covered by the customer.
Discount and Promotions
Sign up for our newsletter and receive 10% off your first order. You’ll be the first to hear about new products, discounts, and sales!
Click on your cart. At the right side of the page, there is a space for you to insert a coupon code, enter your code and click"apply coupon".
No, only one discount code can be used at a time. However, most discount codes can be applied to items that are on sale.
It depends on the discount code itself. Usually, when you receive a discount code from us, you will also find information on the validity. The 10% discount code that you receive for your newsletter signup is valid 48 hours.
Returns and Damages
If you wish to return your order, please contact firstname.lastname@example.org. Returns must be authorized in advance by email. You may need to cover the return costs.
Returned items should be packaged securely in an outer carton, as well as original packaging, and must include a copy of your invoice.
You can return your order within 14 days of receiving the package.
If you need a different size of the product, we can exchange the product for the correct size if it is unused and in original packaging. The cost for the return package may have to be covered by the customer. For this, please contact us at email@example.com before returning the item to our warehouse.
No problem, we will send you a replacement for free. If you have any questions or issues, our customer service is always happy to help you. Please write to firstname.lastname@example.org about your issue and provide us with photos of the defective item.
If you requested a refund via email@example.com and your request has been accepted by us, it usually only takes around 3-5 business days until the refund is back on your bank account. In rare cases it might take longer because of international bank transfers.
Yes, all our socks are unisex.
You can always find a size chart on every product page.
Our socks production facilities are locating in Europe. The rest of our products are manufactured in Asia. If you have a question about the specific product, feel free to contact us. We always make sure to work with trusted partners that ensure the right working conditions.
All the materials of our socks, sleeves, and underwear are OEKO-TEX certified to secure that our socks are free from harmful substances.
Yes, we have OEKO-TEX, GRS certificates, and please look at the product page for further certifications, as it depends on the products.
All our Merino Socks are Mulesing Free. All the wool we use is guaranteed Mulesing Free by our yarn suppliers.
You can find the wash & care instructions on every product page.
DESEJR dietary supplements are formulated in Denmark to European standards. To ensure top-notch quality and safety, we produce state-of-the-art facilities in Denmark and Germany—where we can keep an eye on things.
Every batch of products is lab tested for potency and purity by an independent German laboratory.
Take one tablet a day with a glass of water, preferably before a meal.
In general, our supplements are not suitable for children below 3 years old. Our Zinc and Selenium are not for children under 10 years of age. As a general rule, we always recommend that you check with your doctor.
A majority of our products are 100% vegan. Please look for the vegan icons on each product page.
Yes, our products are 100% GMO-free.
Our probiotics' formulation is free from the most common allergens. They do not contain gluten, lactose, soy, eggs, dairy, peanuts, or wheat. Our Collagen & Hyaluronic Acid and Glucosamine & Chondroitin formulations are not indicated for individuals that have an allergy to crustaceans.
Hell, no! Our products are free from artificial colorings and flavors.
We would always recommend you consult with your doctor.
Always store your supplements in a cool, dry place out of the reach of young children. No refrigeration is needed.
The good functioning of our intestine is directly linked to the health of our immune system and our overall well-being. The health of our guts often revolves around increasing the diversity of our microbiome, the collection of existing bacteria and microorganisms naturally present in our gut. Probiotics contain friendly strains of beneficial bacteria that can help to maintain your gut health, and contribute to better systemic health.
Everyone is different. The way you respond to supplements will vary on your lifestyle and your diet. We would suggest a prolonged and constant use of probiotics for a minimum of three months before you start to experience the benefits of our formulations.
We would always recommend you check with your doctor if you are on medication, or have an underlying health condition.
Vitamins are essential nutrients that play a significant role in maintaining many of the body's natural functions. From immunity support to the maintenance of normal hair, nails, and skin through their anti-oxidant properties, vitamins keep your body in balance and contribute to your overall well-being.
Our vitamins are formulated in Denmark and produced in Germany.
Yes, our vitamins are 100% vegan.
All our vitamins are lab-tested for potency and purity by an independent German laboratory.
Minerals are essential nutrients that play a significant role in maintaining many of the body's natural functions. From immunity support to the maintenance of normal hair, nails, and skin through their anti-oxidant properties, minerals keep your body in balance and contribute to your overall well-being.
Our minerals are formulated in Denmark and produced in Germany.
Yes, our minerals are 100% vegan.
All our minerals are lab-tested for potency and purity by an independent German laboratory.